Effective date: [EFFECTIVE DATE] · Last updated: [LAST UPDATED]
This site is operated by BuiltByPELT AI Consulting LLC ("BuiltByPELT," "we," "us," or "our"), based in Goldsboro, North Carolina, USA. We build AI-native websites, business-management software, and AI automation for builders, fabricators, trades, and small businesses.
This policy explains what information we collect when you visit our website, fill out a form, or chat with our built-in AI assistant — and what we do with it.
We do not sell your personal information, and we do not knowingly collect sensitive categories of data (like health, financial account numbers, or government IDs) through this website.
Our website includes a built-in AI chat assistant. Here's exactly what happens when you use it, in plain English:
Google processes this data under its own terms and privacy practices. See Google's privacy resources for details on how they handle data sent to their AI services.
We use a small number of cookies and similar technologies to keep the site working, remember basic preferences, and understand how visitors use the site so we can improve it. Analytics tools may collect aggregated, mostly de-identified usage data.
You can control or block cookies through your browser settings. Blocking some cookies may affect how parts of the site work. Where required by law, we'll ask for your consent before setting non-essential cookies.
We rely on a mix of legal bases depending on your location, including your consent, our legitimate business interests, the performance of a contract, and compliance with law.
We share information only with service providers who help us run our business, and only as needed. Our key subprocessors are:
| Provider | What they do | What they may receive |
|---|---|---|
| Cloudflare | Website hosting, security & delivery | Technical/log data, IP address, requests |
| Google (Gemini) | Powers the AI chat assistant | Your chat messages & session history |
| Stripe | Payment processing for our services | Billing & payment details you provide to pay an invoice |
We may also disclose information if required by law, to enforce our agreements, to protect rights and safety, or as part of a business transfer (such as a merger or sale). These providers are bound by their own privacy and security commitments.
Payments: When you pay an invoice, your card details are entered with and handled by Stripe — we do not store full card numbers on our systems.
We keep personal information only as long as we reasonably need it:
When we no longer need your information, we delete or de-identify it.
Depending on where you live, you may have the right to:
To make a request, email us at hello@builtbypelt.com. We'll respond within the time required by applicable law. We won't discriminate against you for exercising your rights.
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or the minimum age in your jurisdiction). If you believe a child has given us information, contact us and we'll delete it.
We use reasonable administrative and technical safeguards — including encrypted connections (HTTPS), reputable hosting and payment providers, and limited access to data — to help protect your information. No method of transmission or storage is 100% secure, so we can't guarantee absolute security, but we work to keep your data safe.
We may update this policy as our business, technology, or the law changes. When we do, we'll update the "Last updated" date above. If changes are significant, we'll make a reasonable effort to let you know.
Questions about this policy or your data? Reach us at: